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Troubleshooting display problems

Microsoft™ Internet Explorer versions 7 and 8 browsers with security set to high do not display HCL Connections™ properly. You must either reduce the browser security level or change browser settings.

Issues include:

  • Data missing from dropdown menus
  • Missing icons
  • Community widgets not working
  • Files upload dialog displaying improperly

  • Perform the following steps to resolve display issues and keep high security.

  • Open the Internet Explorer browser.

  • Click Internet Options > Security > Internet > Custom level.

  • In the ActiveX Controls and plug-ins area of Binary and script behaviors, select Enable.

  • In the ActiveX Controls and plug-ins area of Script ActiveX controls marked safe for scripting, select Enable.

  • In the Scripting area of Active Scripting, select Enable.

Parent topic:Troubleshooting tips