Home page error messages
Use the codes included in the error messages generated by HCL Connections™ to identify problems with the Home page and find their solutions.
Home Page errors
The following Home page error messages are generated by HCL Connections:
| Message | Cause | Solution |
|---|---|---|
| CLFRQ0002E: Failure to retrieve all enabled widgets in catalog. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0003W: Missing id or display name for third party application. id = {0}, displayName = {1} | A third-party application registration was found, but did not have necessary information to add it as a filter in activity streams. | Review registered third-party applications and ensure that both an ID and a display name are provided. |
| CLFRQ0004E: Failure to delete auxiliary information for widget with key {0}. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0004E: An error occurred getting list of third party applications. | Unable to resolve the list of third-party applications that are registered for activity stream integration. Any third-party application will not be added to the filters in activity streams. | Check for nested or prior exceptions in log. |
| CLFRQ0005E: The transaction could not be started. | There is a severe problem in your database manager. Transactions cannot be started. |
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| CLFRQ0007E: Failure to retrieve enabled widget with identifier {0} | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0010E: The transaction could not be rolled back. | There is a severe problem in your database manager. Transactions cannot be rolled back. |
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| CLFRQ0012E: Failure to disable widget with key {1} in catalog. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0013E: The transaction could not be committed. | There is a severe problem in your database manager. Transactions cannot be committed. |
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| CLFRQ0014E: Failure to enable widget with key {1} in catalog. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0016E: Failure to retrieve auxiliary information for widget with key {0}. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0019E: The widget with identifier {0} cannot be removed because it is a system widget. | Default widgets shipped with an HCL Connections Home Page installation cannot be removed. |
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| CLFRQ0020E: An error occurred while attempting to retrieve a list of all widgets. | The Home Page data access object cannot retrieve information for available widgets. |
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| CLFRQ0021E: A null value was provided as a parameter. | A null parameter has been provided to a Home Page server-side service. |
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| CLFRQ0022E: The widget with identifier {0} could not be updated. | A widget with a specific identifier was not found in the Home Page widget catalog. |
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| CLFRQ0023E: The widget with identifier {0} could not be removed. | A widget with a specific identifier was not found in the Home Page widget catalog. |
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| CLFRQ0024E: A new widget cannot be added with identifier {0}. | There is a problem with adding a new widget, as that would duplicate a primary key. |
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| CLFRQ0026E: The widget with identifier {0} could not be enabled. | A widget with a specific identifier was not found in the Home Page widget catalog. |
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| CLFRQ0027E: An error occurred while attempting to retrieve a list of all available widgets. | The Home Page data access object cannot retrieve information for available widgets. |
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| CLFRQ0028E: The widget with identifier {0} could not be disabled. | A widget with a specific identifier was not found in the Home Page widget catalog. |
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| CLFRQ0029E: An error occurred while attempting to retrieve the widget with identifier {0}. | The Home Page data access object cannot retrieve information for available widgets. |
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| CLFRQ0030E: The widget with identifier {0} could not be retrieved. | A widget with a specific identifier was not found in the Home Page widget catalog. |
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| CLFRQ0031E: The database transaction could not be rolled back. | There is a severe problem in your database manager. Transactions cannot be rolled back. |
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| CLFRQ0033E: Data access object factory cannot be retrieved. | The configuration for the data access object cannot be retrieved correctly. |
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| CLFRQ0035E: The widget catalog administration service could not be retrieved. | The HCL Connections Home Page administration service is not available. |
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| CLFRQ0040E: An error occurred while querying by primary key at table {0} using this primary key: {1}. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0042E: An error occurred while loading configuration for data access object from this file: {0}. | The configuration for the data access object cannot be retrieved correctly. |
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| CLFRQ0043E: An error occurred while updating table {0} using this object: {1}. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0044E: An error occurred while initializing the data access object manager using this file: {0}. | The configuration for the data access object cannot be retrieved correctly. |
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| CLFRQ0047E: An error occurred while retrieving the user with this email: {0}. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0050E: An error occurred while selecting all entries of table: {0}. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0053E: An error occurred while deleting from table {0} using this primary key: {1}. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0055E: An error occurred while initializing the following data access object: {0}. | The configuration for the data access object cannot be retrieved correctly. |
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| CLFRQ0056E: An error occurred while inserting to table {0} using this primary key: {1}. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0057E: The position parameter is not specified for this user: {0} | The HCL Connections Home Page web application received incorrect information to retrieve or set user preferences. | Verify that the Home Page application has been installed correctly. |
| CLFRQ0060E: An error occurred while attempting to apply new widget settings with this information: {0} | There is a problem in trying to configure HCL Connections Home Page preferences for a specific user. |
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| CLFRQ0064I: There are no available widgets in the catalog. | The HCL Connections Home Page widget catalog is empty. |
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| CLFRQ0065I: User preferences are not specified for the user: {0} | There are no preferences available for the specified user. |
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| CLFRQ0066E: Could not retrieve details for the user with login ID: {0} due to an exception. The exception occurred when retrieving the details via the virtual member manager directly: {1} | There is a problem in accessing information for the specified user. |
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| CLFRQ0067E: The widget identifier is not specified for this user: {0} | The HCL Connections Home Page web application received incorrect information to retrieve or set user preferences. | Verify that the Home Page application has been installed correctly. |
| CLFRQ0068E: The email or the user identifier is null. These are the values retrieved: email {0}, user identifier {1}. | There is a problem in accessing information for the specified user. |
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| CLFRQ0069E: An error occurred while deleting the position for this user: {0}. The user is trying to remove the widget with identifier {1} to the side palette. | The HCL Connections Home Page web application received incorrect information to retrieve or set user preferences. | Verify that the Home Page application has been installed correctly. |
| CLFRQ0071E: An error occurred while retrieving the Profile Provider: Profile Provider is null. | There is a problem with the HCL Connections directory service. |
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| CLFRQ0073E: An error occurred while retrieving the Member Profile: Member Profile is null. | There is a problem with the HCL Connections directory service. |
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| CLFRQ0074E: The action is not specified for this REST call. | The HCL Connections Home Page web application received incorrect information to retrieve or set user preferences. | Verify that the Home Page application has been installed correctly. |
| CLFRQ0075E: The current user session is not valid. | Information about the current session was lost in an irregular manner. | Check your WebSphere Application Server install. |
| CLFRQ0076E: The user e-mail attribute is missing from the session. | Information about the current session was lost in an irregular manner. | Check your WebSphere Application Server install. |
| CLFRQ0077E: Action: {0} is not valid for this REST call. | The HCL Connections Home Page web application received incorrect information to retrieve or set user preferences. | Verify that the Home Page application has been installed correctly. |
| CLFRQ0078E: An error occurred while retrieving the available widgets information. | The Home Page data access object cannot retrieve information for available widgets. |
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| CLFRQ0084E: An error occurred while retrieving the total number of enabled widgets. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0085E: An error occurred while retrieving widget usage statistics. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0086E: An error occurred while retrieving the total number of widgets. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0087E: An error occurred while retrieving the total number of people registered in the database. | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0088E: An error occurred while retrieving the number of unique visits between these dates: {0}, {1} | There is an error in accessing the Home Page database. Next error in the log should provide more information about the specific action causing this error. |
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| CLFRQ0089E: An error occurred while updating the last visit information for this user: {0} | There is a problem in saving Home page preferences for a user. |
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| CLFRQ0090E: An error occurred in the catalog configuration service. | The Home Page data access object cannot retrieve information for available widgets. |
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| CLFRQ0091E: An input-output error occurred while the widget descriptor was responding to client. The content of the XML description is this: {0} | The URL specified for a new widget is incorrect or not available to the HCL Connections Home Page application. |
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| CLFRQ0100E: No name was provided for resource bundle containing build version. | Information about the current version of Home Page was not provided correctly. | Verify that the Home Page application has been installed correctly. |
| CLFRQ0104E: The resource bundle containing the build version does not exist. | Information about the current version of Home Page was not provided correctly. | Verify that the Home Page application has been installed correctly. |
| CLFRQ0106E: Wrong data type for build version. | Information about the current version of Home Page was not provided correctly. | Verify that the Home Page application has been installed correctly. |
| CLFRQ0113E: Failure to access HCL Connections configuration service. | The HCL Connections configuration information is not available for Home Page tasks. |
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| CLFRQ0114E: An error occurred while rolling back database transaction. | There is a severe problem in your database manager. Transactions cannot be rolled back. |
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| CLFRQ0123E: Protocol not supported for {0} | A non-supported protocol was specified in the URL of a new widget. |
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| CLFRQ0125E: An error occurred while creating a new user for the Home page with email {0} and identifier {1}. | There is a problem in trying to configure HCL Connections Home Page preferences for a specific user. |
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| CLFRQ0126E: An error occurred while retrieving widget preference information for user identified by {0} widget identified by {1}, tab instance identified by {2} | There is a problem in trying to configure HCL Connections Home Page preferences for a specific user. |
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| CLFRQ0128E: An error occurred while creating a user with this information: {0} | There is a problem while accessing Home Page preferences for a particular user. |
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| CLFRQ0131E: An error occurred while retrieving user information with this e-mail: {0} | There is a problem while accessing Home Page preferences for a particular user. |
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| CLFRQ0132E: An error occurred while changing settings for a widget with this information: {0},{1} | There is a problem while accessing Home Page preferences for a particular user. |
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| CLFRQ0133E: An error occurred while retrieving user information with this identifier: {0} | There is a problem while accessing Home Page preferences for a particular user. |
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| CLFRQ0134E: An error occurred while retrieving the number of users registered in the database. | There is a problem while accessing Home Page preferences for a particular user. |
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| CLFRQ0137W: An error occurred while updating the welcome mode for a user with this information:{0},{1} | There is a problem in saving Home page preferences for a user. |
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| CLFRQ0138E: An error occurred while changing the position for a widget with this information: {0},{1},{2},{3} | There is a problem while accessing Home Page preferences for a particular user. |
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| CLFRQ0139W: An error occurred while updating the last visit for a user with this information: {0},{1} | There is a problem in saving Home page preferences for a user. |
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| CLFRQ0141E: A property was specified as translatable in the widget catalog with key {0}, but no equivalent translated property was found in the resource bundle. | The character % in the first position of a widget title or description has a special meaning for Home Page services. |
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| CLFRQ0179E: The database connection cannot be initialized. | The configuration for the data access object cannot be retrieved correctly. |
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| CLFRQ0183E: An error occurred while attempting to retrieve a list of enabled widgets. | The Home Page data access object cannot retrieve information for available widgets. |
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| CLFRQ0184E: The list of installed HCL Connections applications could not be retrieved. | HCL Connections configuration information is not available for Home Page tasks. |
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| CLFRQ0185E: An error occurred while attempting to retrieve a list of disabled widgets. | The Home Page data access object cannot retrieve information for available widgets. |
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| CLFRQ0186E: The widget with identifier {0} was not found in the database. | A widget with a specific identifier was not found in the Home Page widget catalog. |
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| CLFRQ0187E: The title of widget with identifier {0} could not be updated. | A widget with a specific identifier was not found in the Home Page widget catalog. |
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| CLFRQ0188E: Administration test mode could not be enabled for user with e-mail {0}. | There is a problem while configuring Administrator's privileges for a particular user. |
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| CLFRQ0189E: Administration test mode could not be disabled for user with e-mail {0}. | There is a problem while configuring Administrator's privileges for a particular user. |
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| CLFRQ0190E: Current® status of administration's test mode could not be retrieved for user with e-mail {0}. | There is a problem while retrieving Administrator's privileges for a particular user. |
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| CLFRQ0191E: An error occurred while creating persistence bean for user with e-mail {0}. | There is a problem in trying to configure HCL Connections Home Page preferences for a specific user. |
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| CLFRQ0192E: The widget with identifier {0} could not be enabled. | There is a problem while accessing properties for a particular widget. |
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| CLFRQ0193E: The widget with identifier {0} could not be retrieved from the catalog. | There is a problem while accessing properties for a particular widget. |
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| CLFRQ0194E: The new widget could not be added to the catalog. The following data was provided: {0} | There is a problem while accessing properties for a particular widget. |
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| CLFRQ0195E: The widget with identifier {0} could not be removed. | There is a problem while accessing properties for a particular widget. |
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| CLFRQ0196E: The widget could not be updated in the catalog. The following data was provided: {0} | There is a problem while accessing properties for a particular widget. |
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| CLFRQ0197E: An error occurred when setting administration test mode to {0} for user with email {1}. | There is a problem while configuring Administrator's privileges for a particular user. |
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| CLFRQ0198E: A widget identifier was not provided as a parameter. | A null parameter was provided to the HCL Connections Home Page administration service. | Verify that the Home Page application has been installed correctly. |
| CLFRQ0199E: An error occurred while loading customization for user with e-mail {0} and widget with identifier {1}. | There is a problem in trying to configure HCL Connections Home Page preferences for a specific user. |
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| CLFRQ0200E: It was not possible to check preferences related to administration test mode for user with e-mail {0}. | There is a problem in trying to configure HCL Connections Home Page administration preferences for a specific user. |
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| CLFRQ0201E: The widget with identifier {0} could not be disabled. | There is a problem while accessing properties for a particular widget. |
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| CLFRQ0218E: An error occurred while accessing the directory services: {0} | There was an error while trying to retrieve information from the HCL Connections directory service. Enclosed error will give more information about it. |
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| CLFRQ0219E: File [{0}] does not exist. | The specified file does not exist. | Provide a correct path with a list of emails for administration configuration task. |
| CLFRQ0220E: An error occurred while accessing the database: {0} | There was an error while trying to retrieve information from the HCL Connections Home Page database. Enclosed error will give more information about it. |
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| CLFRQ0221E: Reference to directory services could not be retrieved. | It was not possible to access HCL Connections directory services while running an administration configuration task. |
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| CLFRQ0222E: An error occurred while trying to read file [{0}]: {1} | There is a problem in the provided file. | Verify that the file is available and has a proper format. |
| CLFRQ0223E: A reference to the data access object factory could not be retrieved. | The configuration for the data access object cannot be retrieved correctly. |
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| CLFRQ0224I: Update was completed successfully. | Information was successfully saved in Home page's database. | This is an informational message only. |
| CLFRQ0225W: User with e-mail [{0}] was not found in the directory service. | A user was not found when searched in the directory service. Possibly the user was removed from LDAP or equivalent service. |
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| CLFRQ0226W: Not all users were found in either the Home Page database or the HCL Connections directory service. Please check server logs for details. | A user was not found when searched in the directory service. Possibly the user was removed from LDAP or equivalent service. |
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| CLFRQ0227E: The user with e-mail [{0}] is not registered in the Home Page database. | A user does not exist in Home page's database. Possibly their email has been changed, but a synchronization has not been performed. |
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| CLFRQ0230E: An error occurred while disabling administration test mode for the user with identifier {0}. | There is a problem in saving Home page preferences for a user. |
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| CLFRQ0231E: Failure to retrieve all disabled widgets in catalog. | List of disabled widgets was not retrieved correctly. |
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| CLFRQ0232E: An error occurred while enabling administration test mode for the user with identifier {0}. | There is a problem in saving Home page preferences for a user. |
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| CLFRQ0233E: Failure to retrieve disabled widget with identifier {0}. | A widget could not be retrieved from Home page's database. |
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| CLFRQ0234E: An error occurred while updating the widget title for this object: {0} | There is a problem in saving a widget preference in Home page's database. |
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| CLFRQ0235E: An error occurred while closing the Home Page statistics file. | A file system error has occurred. |
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| CLFRQ0236E: The file used in the metrics service is not valid. The name of the file is [{0}]. | A file system error has occurred. |
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| CLFRQ0237I: Hash table is seeded. | This is an informational message only. | This is an informational message; no action is required. |
| CLFRQ0238E: The value of the number of visits in the past hour could not be retrieved. | There is a problem in gathering statistics from the database. |
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| CLFRQ0239E: File [{0}] cannot be read. | A file system error has occurred. |
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| CLFRQ0240I: The timeout has been correctly changed to this value: [{0}] | There was a problem collecting usage metrics for the Home page. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0241I: Setting timeout to {0} minutes. | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0242E: An error occurred while writing the Home Page statistics file. | A file system error has occurred. |
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| CLFRQ0243E: An error occurred when registering the Home page MBean. Administration facilities may not be available. | There was a problem in starting up Home page's administration facilities. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0244I: File [{0}] can be read. | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0245E: The value of the field key is wrong. | There was a problem collecting usage metrics for the Home page. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0246E: MBean server could not be located. | There was a problem in starting up Home page's administration facilities. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0247E: The value of the cache timeout is not valid. It is either less than 0 or more than 1440 minutes. | There was a problem collecting usage metrics for the Home page. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0248E: File [{0}] already exists. | A file system error has occurred. |
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| CLFRQ0249E: The value of the number of visits in the past 24 hours could not be retrieved. | There is a problem in gathering statistics from the database. |
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| CLFRQ0250I: The metrics service is using this separator: [{0}] | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0251E: The value of the total number of widgets could not be retrieved. | There is a problem in gathering statistics from the database. |
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| CLFRQ0252E: An error occurred while parsing the Home Page statistics file. | A file system error has occurred. |
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| CLFRQ0253E: An error occurred while creating the Home Page statistics file. | A file system error has occurred. |
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| CLFRQ0254E: The length of the separator is wrong. It is longer than one character. | There was a problem collecting usage metrics for the Home page. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0255E: File or directory {0} does not exist. | A file system error has occurred. |
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| CLFRQ0256I: File or directory [{0}] exists. | A file system error has occurred. |
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| CLFRQ0257I: Name of property: {0}, value of property: {1} | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0258E: The value of the total number of enabled widgets could not be retrieved. | There is a problem in gathering statistics from the database. |
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| CLFRQ0259E: Creation of file [{0}] failed. | A file system error has occurred. |
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| CLFRQ0260E: A directory was specified, but not a file. | There was a problem collecting usage metrics for the Home page. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0261E: The value of the sample count is not valid. | There was a problem collecting usage metrics for the Home page. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0262I: File [{0}] created successfully. | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0263E: The value of the total number of open widgets could not be retrieved. | There is a problem in gathering statistics from the database. |
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| CLFRQ0264I: Testing if file or directory [{0}] exists. | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0265E: The value of the number of widgets used could not be retrieved. | There is a problem in gathering statistics from the database. |
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| CLFRQ0266E: The data type of the field key is wrong. | There was a problem collecting usage metrics for the Home page. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0267E: The value of the total number of users could not be retrieved. | There is a problem in gathering statistics from the database. |
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| CLFRQ0268I: Path [{0}] is a file, not a directory. | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0269E: An error occurred when unregistering the Home page MBean. | There was a problem in setting up Home page's administration facilities. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0271E: An error occurred when trying to retrieve the HCL Connections service to check this URL: {0} | An error ocurred while loading the specified URL. This error message is produced when checking URL's for third-party widgets added to the Home page. |
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| CLFRQ0273W: An error occurred when trying to check this URL: {0} | An error occurred while loading the specified URL. This error message is produced when checking URL's for third-party widgets added to the Home page. |
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| CLFRQ0275E: The widget catalog service could not be retrieved. | There is a problem in setting up service to retrieve available widgets. |
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| CLFRQ0276E: The user preferences service could not be retrieved to update welcome mode. | There is a problem in setting up service to update user preferences. |
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| CLFRQ0277E: There is no dictionary available in memory. | Either the dictionary failed to load or there may be a problem with the configuration. | Check the detailed exception message following this error message in the log file to find the root cause. |
| CLFRQ0284E: An error occurred while retrieving the user UI setting for the user referenced by this ID {0}. | There is a problem in retrieving Home page preferences for a user. |
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| CLFRQ0291E: An error occurred while retrieving widget preferences with this identifier: {0} | There is a problem in retrieving Home page preferences for a user. |
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| CLFRQ0292E: An error occurred when creating a widget for the user: {0}. Here is the widget information that the system is not able to store. Widget ID: {1}, Order: {2}, Container: {3}, IsToggled: {4}, PagePanel id {5}, Widget Settings: {6} | There is a problem in saving Home page preferences for a user. |
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| CLFRQ0295E: An error occurred while retrieving the widget instances for the user: {0} related to this page panel {1} and this widget ID {2} | There is a problem in retrieving Home page preferences for a user. |
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| CLFRQ0296I: Redirecting the browser to {0} after form based authentication challenge detected on an asynchronous request | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0297E: Error generating the search results feed. | An error occurred while generating the search results feed. | Ensure that the search service has been started and indexing has been completed. |
| CLFRQ0298W: A Directory Services error occurred while retrieving groups for user {0}. | Information about a user could not be retrieved from the directory service. |
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| CLFRQ0299I: No Homepage cookie detected after form-based authentication challenge on asynchronous request, redirecting to Homepage context path root by default | Information message when a user is redirected to the login page after a form is detected on an asynchronous request. | This is an informational message only. |
| CLFRQ0300E: An error occurred while getting the homepage context root URL from the configuration files | The context root for the Home page application could not be determined. |
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| CLFRQ0301E: JNDI naming exception caught. Connections Home page application has been incorrectly deployed. | A JNDI look up could not be performed. Possibly, the Home page application was not correctly installed or deployed. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0311E: An error occurred while retrieving notifications sent by user referenced by this ID {0}. | There is a problem in retrieving Home page information for a user. |
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| CLFRQ0312E: An error occurred while retrieving notifications received for user referenced by this ID {0}. | There is a problem in retrieving Home page information for a user. |
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| CLFRQ0314E: An error occurred while creating a notification with this information: {0} | An error occurred while persisting the notification. |
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| CLFRQ0315E: An error occurred while retrieving the number of unique visit starting from this date: {0} | There is a problem in gathering statistics from the database. |
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| CLFRQ0318E: An IO error occurred while retrieving the widget descriptor located at {0}. See nested exception for more details. | A widget descriptor could not be retrieved. The problem could be in a local or remote location, depending on the settings of the widget. |
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| CLFRQ0319E: An error occurred while reading the returned widget descriptor located at {0}. See nested exception for more details. | A widget descriptor could not be retrieved. The problem could be in a local or remote location, depending on the settings of the widget. |
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| CLFRQ0320E: An error occurred while reading the widget descriptor file located at {0}. See nested exception for more details. | A widget descriptor could not be retrieved. The problem could be in a local or remote location, depending on the settings of the widget. |
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| CLFRQ0321E: An HTTP error occurred while retrieving the widget descriptor located at {0}. See nested exception for more details. | A widget descriptor could not be retrieved from a remote location. |
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| CLFRQ0322E: An error occurred while retrieving the widget descriptor located at {0}. Returned error code was {1} | A widget descriptor could not be retrieved. The problem could be in a local or remote location, depending on the settings of the widget. |
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| CLFRQ0323E: An error occurred while adding the descriptor for widget {0} to in-memory caching. See nested exception for full details. | Homepage tried to fetch the XML descriptor for a Widget but failed. This can happen at application startup and when adding a new widget in the Homepage administration interface. |
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| CLFRQ0325E: An error occurred while updating the descriptor for widget {0} to in-memory caching. See nested exception for full details. | Homepage tried to fetch the XML descriptor for a Widget but failed. Similar to CLFRQ0323E, except that this happens when the administrator clicks the "Refresh cache" button in the admin interface. |
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| CLFRQ0332W: User with ID [{0}] was not found in the directory service. | Information about a user could not be retrieved from the directory service. |
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| CLFRQ0333E: An empty DSObject was sent as a parameter. | Directory service is not available or configured incorrectly. |
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| CLFRQ0334E: E-mail [{0}] already exists in the database. User identified with login name [{0}] cannot be added to the database. | A new Home page user has the same email as another user. If there is no duplication, a change has occurred in the user directory and has not been synchronized. |
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| CLFRQ0335W: User with login name [{0}] was not found in the directory service. | Information about a user could not be retrieved from the directory service. |
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| CLFRQ0336E: E-mail [{0}] already exists in the database. User identified with external ID [{0}] cannot be added to the database. | A new Home page user has the same email as another user. If there is no duplication, a change has occurred in the user directory and has not been synchronized. |
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| CLFRQ0338E: An error has occurred during the retrieval of all the widget information using this ID {0} | There is a problem in setting up service to retrieve available widgets. |
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| CLFRQ0339E: An error has occurred during the deletion of all the records with this ID {0} | There is a problem in removing records from the Home page database. |
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| CLFRQ0340I: Home Page service is running with Profiles Directory Service Extension enabled. | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0341E: Could not retrieve details for the user with login ID: {0} due to an exception. The exception occurred when retrieving the details via Profiles Directory Service Extension: {1} | Information about a user could not be retrieved from the directory service. |
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| CLFRQ0342E: No user details were returned for the user with login ID: {0}. Attempted to retrieve details via Profiles Directory Service Extension. The user may not be a valid user in Profiles. | Information about a user could not be retrieved from the directory service. |
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| CLFRQ0343I: Home Page service is running with Profiles Directory Service Extension disabled. | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0344E: No user details could were returned for the user with login ID: {0}. Attempted to retrieve details via the virtual member manager directly. The user may not be a valid user in the user registry. | Information about a user could not be retrieved from the directory service. |
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| CLFRQ0345E: An error occurred when creating a tab instance for user ID {0}. Check nested exception for details. | Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0347E: Could not roll back a transaction when creating tab instances for user ID {0}. Check nested exception for more details. | Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0348E: An error occurred while getting the tab instance with ID {0}. Check nested exception for more details. | Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0349E: An error occurred while updating the number of columns for tab instance {0}. Check nested exception for more details. | Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0350E: An error when getting the list of tab instances for user {0}. See nested exception for more details. | Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0351I: No existing widget instances for user {0} and tab instance {1}, creating default set | This is an informational message only. | This is an informational message only; no action is required. |
| CLFRQ0352E: An error occurred while getting a tab instance for user {0}. See nested exception for more details | Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0353E: An error occurred while parsing the layout JSON string {0}. See nested exception for details | This error can occur when the user changes the layout of the page (add, remove or change the location of a widget). The layout of the page is translated into a JSON string sent to the server to persist it across user sessions. The page layout is not persisted for the user. | Most likely cause of the problem is that the user tried to craft a custom JSON string manually and sent it to the server using a the POST HTTP method. |
| CLFRQ0354E: An error occurred while setting the request parameter containing the number of column for tab instance {0}. Check nested exception for more | Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0355E: It is not possible to retrieve the tab instance ID. An error occurred while getting the internal ID of the authenticated user from the session. | Information about a user could not be retrieved from the directory service. |
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| CLFRQ0356E: The panel service could not be retrieved | Error during the initialization of Home page's services. |
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| CLFRQ0357E: An error occurred while updating the number of columns from the tab ID {0} | Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0380E: An error occurred while retrieving the count of notifications received since last login for the user referenced by this ID {0}. | Home page information for a user could not be retrieved from database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0381W: An error occurred while updating the last visit field for user with this identifier: {0} | Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0382E: An error occurred while invoking a remote interface (EJB) for fetching news stories for person ID {0}. Check nested exception for more details. | News stories cannot be retrieved. This error is due to problems in the News repository application. |
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| CLFRQ0382W: Invalid page size ({0}) passed as request parameter. Using default page size value: {1}. User is {2} | A request is trying to retrieve more stories per page than allowed. The default page size will be used instead. | Verify that the Home page has been installed correctly. |
| CLFRQ0383E: An error has occurred during the retrieval of the widgets using this ID {0} | There is a problem while retrieving a widget. |
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| CLFRQ0383E: An error occurred while invoking a remote interface (EJB) for marking or unmarking the news story with id {0} as saved. Check nested exception for more details. | News stories cannot be marked or unmarked for saving. This error is due to problems in the News repository application. |
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| CLFRQ0384A: An error occurred while updating the welcome note for this internal ID: {0} | Error occurred when a user dismissed the Welcome box for Homepage. Could be an issue accessing or updating the database, or a problem retrieving user details. |
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| CLFRQ0384E: An error occurred while creating a remote interface (EJB) to the news repository. Check the logs for more details. | News stories cannot be retrieved. This error is due to problems in the News repository application. |
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| CLFRQ0384E: An error occurred while creating a user with this internal ID: {0} | A new Home page user cannot be created. |
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| CLFRQ0385E: An error occurred during the result retrieving. | An error happened when connecting to the search service to retrieve results. | Ensure that the search service has been started and that nothing is blocking communication between the Home page and search services. |
| CLFRQ0386E: An error occurred while initializing the icon to URL map used for the sprites in the river of news (update page). See nested exception for more details | The file containing the mapping between the News stories and their corresponding icons is corrupted. This could happen if an administrator touched the file manually on the running application. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0387E: An error occurred when retrieving the descriptor for widget {0} from the in-memory cache. See nested exception for more details. | See CLFRQ0323E. | See CLFRQ0323E. |
| CLFRQ0388E: The reference to the property file used (web.xml) for the sprite icons in the river of news is undefined. Check the value for the init parameter named {0} | The web.xml file for the Home page is corrupted. This could happen if the administrator touched the file manually on the running application. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0389E: An instance of the widget descriptor in-memory caching service could not be retrieved. See nested exception for more details | See CLFRQ0323E. | See CLFRQ0323E. |
| CLFRQ0390E: An error occurred while initializing the widget descriptor in-memory caching service with the list of available widgets. See nested exception for more details. | Error during the initialization of Home page's services. |
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| CLFRQ0391E: An error occurred in the security service layer while attempting to execute an operation related to the database. See nested exception for more details. | A command to change the layout of a page belonging to another user was detected. It is very likely that an authenticated user tried to send a custom command over one of the AJAX servlets to modify the layout of another user. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0392E: A request to modify the information related to the widget instance {0} was received. However the current authenticated user {1} does not have ownership on this widget instance. | A user is trying to modify preferences for another user. This is not a normal error, and might indicate a unauthorized use of the Home page. | This is not a regular error message and might indicate a non-authorized request is being made to the Home page application. Verify that the Home page has been installed correctly. |
| CLFRQ0393E: A request to modify the information related to the tab instance {0} was received. However the current authenticated user {1} does not have ownership on this tab instance. | A user is trying to modify preferences for another user. This is not a normal error, and might indicate a unauthorized use of the Home page. | This is not a regular error message and might indicate a non-authorized request is being made to the Home page application. Verify that the Home page has been installed correctly. |
| CLFRQ0394E: An error occurred while fetching information from the database when checking security constraints for saving the layout information. See nested exception for more details. | A command to fetch the layout of a page belonging to another user was detected. It is very likely that an authenticated user tried to send a custom command over one of the AJAX servlets to modify the layout of another user. | Verify that the HCL Connections Home page is installed correctly. |
| CLFRQ0395E: A request to add a widget {0} to the tab instance {1} was made. However, this widget is not allowed on this tab by the administrator. Authenticated user was {2} | There was an error when adding a widget to the current page. This is not a normal error, and might indicate a unauthorized use of the Home page. | This is not a regular error message and might indicate a non-authorized request is being made to the Home page application. Verify that the Home page has been installed correctly. |
| CLFRQ0396W: An error occurred while storing descriptor for widget {0} in a batching process. See nested exception for more details. Batching processing continuing. | A widget could not be stored in the database. |
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| CLFRQ0397E: An error occurred when fetching the list of all the tab instances for the user ID {0}. Check nested exception for details. | Home page preferences for a user could not be retrieved from database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0398W: An error occurred while updating the language for a user with this information: {0},{1} | Home page preferences for a user could not be saved in database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0399E: An error occurred while deleting the widget instance with this primary key: {0} | A widget instance could not be removed from the database. |
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| CLFRQ0400E: The search index is missing. | The Search service cannot load the index. |
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| CLFRQ0401E: An error occurred while invoking a remove interface (EJB). See nested exception for more details. | There was a problem calling an EJB. Possibly, the News repository application is not available or not installed correctly. |
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| CLFRQ0402E: An error occurred while getting an instance to the EJB reference. | There was a problem calling an EJB. Possibly, the News repository application is not available or not installed correctly. |
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| CLFRQ0403E: An error occurred while retrieving the tab UI with this name: {0} | Home page information for a user could not be retrieved from database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0404E: An error occurred while retrieving the tabs related to the user with this internal ID: {0} | Home page information for a user could not be retrieved from database. Nested exception should have more detailed information about this problem. |
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| CLFRQ0408W: The current database schema version for Homepage is {0}, but the application expects {1}. Please update the schema version to match. | The schema version of the Homepage database does not match the level expected by the installed application. This could be as a result of connecting to an older database, or an issue migrating the database to the latest version. |
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| CLFRQ0413E: A registered pre event handler threw an exception during a Home Page transaction for the event named {0} The transaction has failed. | There was an error when Home page tried to send an event to the News application. |
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| CLFRQ0414E: An error occurred when handling a call to the service configuration API. See nested exception for full details. | There was an error when getting the configuration information from the configuration files. | Verify that the configuration files are present and properly formatted. These files are located under the LotusConnections-Config directory for each application server. |
| CLFRQ0415E: An error occurred while executing the action. See nested exception for more details. | There was an error when executing an action handling an HTTP request. | Verify that Home page is installed correctly and that no file in the WebSphere Application Server deployment of Home page have been compromised. |
| CLFRQ0416E: A registered event handler stopped the tag {0} from being added | There was an error when a user tried to add a subscription to a tag in Home page. |
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| CLFRQ0417E: Cannot find title key '{0}' in a bundle '{1}' | There was an error when locating a translated string in a resource bundle. |
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| CLFRQ0418E: A registered event handler stopped the tag {0} from being removed | There was an error when a user tried to remove a subscription to a tag in Home page. |
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| CLFRQ0419E: A registered event handler stopped the person with ID {0} from being added | There was an error when a user tried to add a subscription to a person in Home page. |
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| CLFRQ0420E: A registered event handler stopped the person with ID {0} from being removed | There was an error when a user tried to remove a subscription to a person in Home page. |
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| CLFRQ0421I: System metrics are not available yet or the administrator has disabled them. Please contact your administrator for information. | This is an informational message only. | Informational message; no action is required. |
| CLFRQ0422E: A registered post event handler threw an exception during a Home Page transaction for the event named {0} The transaction has failed. | There was an error when Homepage tried to send an event to the News application. The event might have been sent correctly. |
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Parent topic:Error message reference