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Creating and managing forums

When you are the Forums administrator or a forum owner, you can edit, delete, and lock or unlock a forum. In addition, you can pin forum topics so that they appear first in a forum.When you are a forum owner, you can edit, delete, and lock or unlock a forum. In addition, you can pin forum topics so they appear first in a forum.

Forums can be stand-alone or they can be associated with a community. To create a stand-alone forum, you must add it from the Forums application. Community forums must be added by community owners from the Communities application. After they are created, stand-alone forums cannot be converted into community forums, nor can community forums be converted into stand-alone forums.

Note: External users do not have access to the Forums application, but do have access to Forums within Communities. For more information, see the What can external users do? topic.

  • Creating a forum
    Start a new forum when you want to solicit answers to a specific question or to discuss particular topic.
  • Forum moderation
    When moderation is enabled for Forums, any content that users add to forums is not displayed until it is approved by a moderator.
  • Adding more owners to a forum
    If you are the Forums administrator or a forum owner, you can add more owners to a forum to share the responsibilities of forum ownership.
  • Pinning forum topics
    Highlight or prioritize important topics by pinning them. When you pin a topic, it stays at the beginning of that forum's topic listing to ensure that it receives attention from forum users.
  • Locking forums and forum topics
    Lock a forum to prevent users from contributing to the forum or updating existing posts. If you do not want to lock an entire forum, you can control access at topic level by locking forum topics.
  • Deleting forums
    Delete forums when they are no longer being used.

Parent topic: Using Connections 8.0