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Supported configurations

A “supported configuration” is a combination of HCL Software and other dependent products (typically at a specified version, release, fix, or specification level) that has been validated by HCL.

HCL provides full support for configurations in this category. Support is provided under the terms of the product license to ensure that the product operates within its specifications.

For more details, see HCL DX support statement.

Operating systems

HCL Digital Experience V9.5 supports the following operating systems, which are organized by operating system family. Operating system families include AIX, Linux, and Windows.

AIX family

Operating system (OS) Supported versions Hardware Bit version Product minimum
AIX 7.1 Base and later maintenance releases POWER System - Big Endian 64-Exploit, 64-Tolerate 8.5
AIX 7.2 Base and later maintenance releases Power System - Big Endian 64-Exploit, 64-Tolerate 9.0
AIX 7.3 Base and later maintenance releases Power System - Big Endian 64-Exploit, 64-Tolerate 9.5

Important

If the installation of DX on AIX 7.3 fails (with missing library messages) while you use the IBM Installation Manager (IIM) installer contained in the DX Setup .zip files, then use the a later version of IBM AIX IIM (version 1.9.2.3 or later). Using a later IIM version helps ensure that the required AIX 7.3 libraries for installation are present. Refer to the following link to check the list of IIM fix levels and their corresponding download links: Fix list for Installation Manager.

Important

The Portal Express offering does not support AIX.

Linux family

OS Supported versions Hardware Bit version Product minimum
Red Hat Enterprise Linux (RHEL) Server 7 Base and later maintenance releases IBM Z Systems 64-Exploit, 64-Tolerate 8.5
Red Hat Enterprise Linux (RHEL) 7 7.1 and later maintenance releases Power System – Little Endian 64-Exploit, 64-Tolerate 8.5
Red Hat Enterprise Linux (RHEL) 7 7.1 and later maintenance releases x86-64 64-Exploit, 64-Tolerate 8.5
Red Hat Enterprise Linux (RHEL) 8 8 and later maintenance releases x86-64 64-Exploit, 64-Tolerate 9.0
Red Hat Enterprise Linux (RHEL) 9 9 and later maintenance releases x86-64 64-Exploit, 64-Tolerate 9.5 CF209
SUSE Linux Enterprise Server (SLES) 12 Base and later maintenance releases x86-64 IBM z Systems 64-Exploit, 64-Tolerate 8.5
SUSE Linux Enterprise Server (SLES) 15 Base and later maintenance releases x86-64 64-Tolerate 8.5
Ubuntu 18.04 LTS Base and later maintenance releases Power System – Little Endian 64-Exploit, 64-Tolerate 8.5
Ubuntu 18.04 LTS Base and later maintenance releases x86-64 64-Exploit, 64-Tolerate 8.5
Ubuntu 20.04 LTS Base and later maintenance releases Power System – Little Endian 64-Exploit, 64-Tolerate 8.5
Ubuntu 20.04 LTS Base and later maintenance releases x86-64 64-Exploit, 64-Tolerate 8.5

Windows family

Note

As of Cumulative Fix 09, Windows Server 2008 is no longer supported. The operating system went out of mainstream support in January 2015.

OS Supported versions Hardware Bit version Product minimum
Windows 10 Enterprise* Base and later maintenance releases x86-64 64-Exploit, 64-Tolerate 8.5
Windows 10 Pro* Base and later maintenance releases x86-64 64-Exploit, 64-Tolerate 8.5
Windows 11 Enterprise* Base and later maintenance releases x86-64 64-Exploit, 64-Tolerate 9.5
Windows 11 Pro* Base and later maintenance releases x86-64 64-Exploit, 64-Tolerate 9.5
Windows Server 2019 Datacenter Edition Base and later maintenance releases x86-64 64-Exploit, 64-Tolerate 8.5
Windows Server 2019 Essential Edition Base and later maintenance releases x86-64 64-Exploit, 64-Tolerate 8.5
Windows Server 2022 Base and later maintenance releases x86-64 64-Exploit, 64-Tolerate 9.0 CF199

*Support for developer platform only.

Hypervisors

HCL Digital Experience 9.5 supports the following hypervisors:

AIX summary

Hypervisor Product minimum Deployment units Supported guest operating system
IBM PowerVM Hypervisor (LPAR, DPAR, Micro-Partition) any supported version 8.5 Server - AIX 7.1 POWER System \– Big Endian
- AIX 7.2 POWER System - Big Endian
WPAR: Product installed in System Workload Partition AIX 6.1 8.5 Server - AIX 7.1 POWER System \– Big Endian
- AIX 7.2 POWER System \– Big Endian

Important

The Portal Express offering does not support AIX.

Linux summary

Hypervisor Product minimum Deployment units Supported guest operating System
IBM PR/SM any version 8.5 Server All supported operating systems:
- SUSE Linux Enterprise Server (SLES) 11 IBM zSystems
- Red Hat Enterprise Linux (RHEL) Server 7 x86-64
- SUSE Linux Enterprise Server (SLES) 12 IBM z Systems
- Red Hat Enterprise Linux (RHEL) Server 7 IBM z Systems
- Ubuntu 16.04 LTS x86-64
- Ubuntu 16.04 LTS POWER System - Little Endian
- Red Hat Enterprise Linux (RHEL) Server 7 POWER System - Little Endian
IBM PowerVM Hypervisor (LPAR, DPAR, Micro-Partition) any supported version 8.5 Server All supported operating systems:
- SUSE Linux Enterprise Server (SLES) 11 IBM z Systems
- Red Hat Enterprise Linux (RHEL) Server 7 x86-64
- SUSE Linux Enterprise Server (SLES) 12 IBM z Systems
- Red Hat Enterprise Linux (RHEL) Server 7 IBM z Systems
- Ubuntu 16.04 LTS x86-64
- Ubuntu 16.04 LTS POWER System - Little Endian
- Red Hat Enterprise Linux (RHEL) Server 7 POWER System - Little Endian
Red Hat KVM as delivered with Red Hat Enterprise Linux (RHEL) and its RHEV equivalent 7.0 8.5 Server All supported operating systems:
- SUSE Linux Enterprise Server (SLES) 11 IBM z Systems
- Red Hat Enterprise Linux (RHEL) Server 7 x86-64
- SUSE Linux Enterprise Server (SLES) 12 IBM z Systems
- Red Hat Enterprise Linux (RHEL) Server 7 IBM z Systems
- Ubuntu 16.04 LTS x86-64
- Ubuntu 16.04 LTS POWER System - Little Endian
VMware ESXi 6.5 and later 8.5 Server All supported operating systems:
- SUSE Linux Enterprise Server (SLES) 11 IBM z Systems
- Red Hat Enterprise Linux (RHEL) Server 7 and 8 x86-64
- SUSE Linux Enterprise Server (SLES) 12 IBM z Systems
- Red Hat Enterprise Linux (RHEL) Server 7 IBM z Systems
- Ubuntu 16.04 LTS x86-64
- Ubuntu 16.04 LTS POWER System - Little Endian
- Red Hat Enterprise Linux (RHEL) Server 7 POWER System - Little Endian
VMware ESXi 7.0 9.5 Server All supported operating systems:
- SUSE Linux Enterprise Server (SLES) 11 IBM z Systems
- Red Hat Enterprise Linux (RHEL) Server 7 and 8 x86-64
- SUSE Linux Enterprise Server (SLES) 12 IBM z Systems
- Red Hat Enterprise Linux (RHEL) Server 7 IBM z Systems
- Ubuntu 16.04 LTS x86-64
- Ubuntu 16.04 LTS POWER System - Little Endian
- Red Hat Enterprise Linux (RHEL) Server 7 POWER System - Little Endian

Windows summary

Hypervisor Product minimum Deployment units Supported guest operating system
Red Hat KVM as delivered with Red Hat Enterprise Linux (RHEL) and it’s RHEV equivalent 7.0 8.5 Server All supported operating systems
- Windows Server 2012 Datacenter Edition x86-64
- Windows Server 2012 Standard Edition x86-64
- Windows 8.1 Enterprise x86-64
- Windows 8.1 Professional x86-64
- Windows 8.1 Standard x86-64
- Windows Server 2012 R2 Datacenter Edition x86-64
- Windows Server 2012 R2 Standard Edition x86-64
- Windows 10 Pro x86-64
- Windows 10 Enterprise x86-64
- Windows Server 2016 Datacenter Edition x86-64
- Windows Server 2016 Standard Edition x86-64
- Windows Server 2016 Essentials Edition x86-64
- Windows Server 2019 Datacenter Edition x86-64
- Windows Server 2019 Datacenter Edition x86-64
- Windows Server 2019 Essentials Edition x86-64
VMware ESXi 6.5 8.5 Server All supported operating systems:
- Windows Server 2012 Datacenter Edition x86-64
- Windows Server 2012 Standard Edition x86-64
- Windows 8.1 Enterprise x86-64
- Windows 8.1 Professional x86-64
- Windows 8.1 Standard x86-64
- Windows Server 2012 R2 Datacenter Edition x86-64
- Windows Server 2012 R2 Standard Edition x86-64
- Windows 10 Pro x86-64
- Windows 10 Enterprise x86-64
- Windows Server 2016 Datacenter Edition x86-64
- Windows Server 2016 Standard Edition x86-64
- Windows Server 2016 Essentials Edition x86-64
- Windows Server 2019 Datacenter Edition x86-64
- Windows Server 2019 Standard Edition x86-64
- Windows Server 2019 Essentials Edition x86-64
VMware ESXi 7.0 9.5 Server All supported operating systems:
- Windows Server 2012 Datacenter Edition x86-64
- Windows Server 2012 Standard Edition x86-64
- Windows 8.1 Enterprise x86-64
- Windows 8.1 Professional x86-64
- Windows 8.1 Standard x86-64
- Windows Server 2012 R2 Datacenter Edition x86-64
- Windows Server 2012 R2 Standard Edition x86-64
- Windows 10 Pro x86-64
- Windows 10 Enterprise x86-64
- Windows Server 2016 Datacenter Edition x86-64
- Windows Server 2016 Standard Edition x86-64
- Windows Server 2016 Essentials Edition x86-64
- Windows Server 2019 Datacenter Edition x86-64
- Windows Server 2019 Standard Edition x86-64

Prerequisites

HCL Digital Experience 9.5 requires the following capabilities and products to provide those capabilities:

WebSphere Application Server

Prerequisite Prerequisite minimum and supported versions Product minimum
WebSphere Application Server 8.5.5.12 and later maintenance releases** 8.5
9.0.0.2 and later maintenance releases 9.0
9.0.5 and later maintenance releases** 9.0 CF17

** WebSphere Application Server fix packs 9.0.5.19 and 8.5.5.25 are currently causing an issue with ConfigEngine tasks and should not be used at this time. See the documentation ConfigEngine errors when updating WebSphere Application Server for more details.

Prerequisite Prerequisite minimum and supported versions Product minimum
WebSphere eXtreme Scale 8.6.1 and later maintenance releases 8.5

IBM Installation Manager

Prerequisite Prerequisite minimum and supported versions Product minimum
IBM Installation Manager 1.8.5 and later maintenance 8.5

Java SDK

HCL Digital Experience 9.5 requires JDK 7.0 or later for installation.

Prerequisite Prerequisite minimum and supported versions Product minimum
IBM Runtime Environment, Java Technology Edition 8.0 and later maintenance releases 8.5

Databases

Supported software Supported software minimum Product minimum
Apache Derby 10.11*
8.5
DB2 Standard and Advanced Edition 11.5** and later maintenance releases 8.5
Microsoft SQL Server Enterprise and Standard Edition 2017, 2019 and later maintenance releases 8.5
Oracle Database 19c 19c and later maintenance releases 8.5
Oracle on Amazon Relational Database Service 12.2.0.1.0 and later maintenance releases 8.5

* Apache Derby is not supported in a product environment.
* DB2 includes support for the DB2 pureScale component.

Collaboration

Prerequisite Supported software versions Product minimum
HCL Connections 8.0 and later maintenance 9.5
HCL Leap 9.2 and later maintenance 9.5

Development tools

Supported software Supported software minimum Product minimum
HCL Web Experience Factory 8.5.1 and later maintenance releases 8.5
Rational Application Developer for WebSphere 9.7 and later maintenance releases 8.5

JDBC drivers

JDBC Drivers support forward compatibility for all maintenance levels and also new version levels for the types listed below, unless explicitly stated otherwise.

Supported software Supported software minimum Product minimum
IBM Application Connectivity for DB2 for z/OS Feature All versions and later maintenance releases 8.5
IBM DB2 Universal JDBC Provider (XA) from DB2 z/OS (type 2)* All versions and later maintenance releases 8.5
IBM DB2 Universal JDBC Provider (XA) from DB2 z/OS (type 4)** All versions and later maintenance releases 8.5
IBM Data Server Driver for JDBC and SQLJ 4.21 (11.1)
No future versions, releases, or fix packs supported.
8.5
Microsoft SQL Server JDBC Driver 6.2, and later maintenance releases 8.5
Oracle JDBC Driver 12.c*** 12.2, and later maintenance releases 8.5

JDBC drivers are shipped as DB2 for z/OS APARs. You can check for the appropriate APAR/PTF numbers in the DB2 for z/OS Infocenter, 'Programming for DB2 > Programming for Java > Supported drivers for JDBC and SQLJ'. Obtain the PTFs from DB2 on z/OS support or IBMLINK. Version 3.58 and later are supported.
Requires APAR PK93123 for DB2 on z/OS V9.1. You can obtain the fix from DB2 on z/OS support or IBMLINK.
**Oracle JDBC Driver Thin (type 4) Oracle JDBC Driver Thick, TAF (type 2) - Supported on Linux operating systems only.

LDAP servers

All LDAP Servers that support the LDAP V3 Specification are supported.

Supported software Supported software minimum product minimum
IBM Security Directory Suite 8.0.1 and later maintenance releases 8.5

Product-specific or mixed content

Supported software Supported software minimum Product minimum
Dojo Toolkit 1.9.7 8.5
IBM License Metric Tool 9.2 and later maintenance releases 8.5
jQuery 3.5.1 8.5

Security management

Supported software Supported software minimum Product minimum
CA Siteminder* 12.0, and later maintenance releases 8.5

Web browsers

Supported software Supported software minimum Product minimum
Android default browser Newer levels are supported 8.5
Apple Safari Newer levels are supported 8.5
Google Chrome Newer levels are supported 8.5
Microsoft Edge Newer levels are supported 8.5
Microsoft Edge Chromium-Based Newer levels are supported 8.5
Mozilla Firefox Newer levels are supported 8.5
Mozilla Firefox ESR Newer levels are supported 8.5

Web Servers (Non-Container Platforms)

Supported software Supported software minimum, and later Product minimum
Apache Server 2.4 and later maintenance releases 8.5
HCL Domino 9.0 and later maintenance releases 8.5
IBM HTTP Server 8.5.5 and later maintenance releases* 8.5
9.0 and later maintenance releases 8.5
9.0.5 and later maintenance releases 8.5
Microsoft Internet Information Services 10.0 and later maintenance releases 8.5

*IBM HTTP Server 8.5.5 is supported only with HCL Digital Experience Server V8.5.5.x.

Hardware requirements

HCL Digital Experience requires the following hardware, organized by type of hardware, deployment units or components.

AIX

Hardware Deployment units Requirement Applicable operating systems
Disk space Server Minimum 3 GB free disk space for installation of DX Portal
Minimum 2 GB free disk space for installation of WebSphere Application Server
Minimum 3 GB free disk space for installation of IBM Installation Manager and the Installation Manager shared directory
Minimum 8 GB total free disk space recommended for installation
All supported AIX operating systems
Memory Server Physical memory requirements and recommendations for DX Portal or HCL Web Content Manager (or WCM):
Under minimal load, DX Portal can function with 4GB of RAM and a remote database. In a production environment, 8GB is an optimal starting point for RAM. Production environments and environments featuring multiple profiles will require more memory.
Note: The amount of memory assigned to the INTERACT pool should be set at a minimum of well over 1 GB and a maximum of 100%. If the INTERACT pool cannot be given enough memory, then the database tasks have to be started with SBMJOB so that they run in the *BASE pool.
All supported AIX operating systems
Other hardware Server Minimum 2 CPUs required for installations of DX Portal and HCL WCM All supported AIX operating systems
Processor Server X86-64 IBM POWER Family of processors
System z Processors
All supported AIX operating systems
- Server Minimum 2 CPUs for installation of Portal or WCM All supported AIX operating systems

Important

The Portal Express offering does not support AIX.

Linux

Hardware Deployment units Requirement Applicable operating systems
Disk Space Server Minimum 3 GB free disk space for installation of DX Portal
Minimum 2 GB free disk space for installation of WebSphere Application Server
Minimum 3 GB free disk space for installation of IBM Installation Manager and the Installation Manager shared directory
Minimum 8 GB total free disk space recommended for installation
All supported Linux operating systems
Memory Server Physical memory requirements and recommendations for DX Portal or HCL Web Content Manager (or WCM):
Under minimal load, DX Portal can function with 4GB of RAM and a remote database. In a production environment, 8GB is an optimal starting point for RAM. Production environments and environments featuring multiple profiles will require more memory.
Note: The amount of memory assigned to the INTERACT pool should be set at a minimum of well over 1 GB and a maximum of 100%. If the INTERACT pool cannot be given enough memory, then the database tasks have to be started with SBMJOB so that they run in the *BASE pool.
All supported Linux operating systems
Other Hardware Server Minimum 2 CPUs required for installations of DX Portal and HCL WCM All supported Linux operating systems
Processor Server X86-64 IBM POWER Family of processors
System z Processors
All supported Linux operating systems
Server Minimum 2 CPUs for installation of Portal or WCM All supported Linux operating systems

Windows

Hardware Deployment units Requirement Applicable operating systems
Disk Space Server Minimum 3 GB free disk space for installation of DX Portal
Minimum 2 GB free disk space for installation of WebSphere Application Server
Minimum 3 GB free disk space for installation of IBM Installation Manager and the Installation Manager shared directory
Minimum 8 GB total free disk space recommended for installation
All supported Windows operating systems
Memory Server Physical memory requirements and recommendations for DX Portal or HCL Web Content Manager (or WCM):
Under minimal load, DX Portal can function with 4GB of RAM and a remote database. In a production environment, 8GB is an optimal starting point for RAM. Production environments and environments featuring multiple profiles will require more memory.
Note: The amount of memory assigned to the INTERACT pool should be set at a minimum of well over 1 GB and a maximum of 100%. If the INTERACT pool cannot be given enough memory, then the database tasks have to be started with SBMJOB so that they run in the *BASE pool.
All supported Windows operating systems
Other Hardware Server Minimum 2 CPUs required for installations of DX Portal and HCL WCM All supported Windows operating systems
Processor Server X86-64 IBM POWER Family of processors
System z Processors
All supported Windows operating systems
Server Minimum 2 CPUs for installation of Portal or WCM All supported Windows operating systems