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Workflow and change management

You can manage changes to web content items either by creating drafts, by using workflows, or adding items to projects.

  • Item status
    There are three major status levels that an item can be in at any one time; Draft, Published, or Expired. The current state of an item indicates where the item exists within a change management process, and where that item can be viewed and accessed.
  • Workflow stages and actions
    You use workflows to control the access to, verification and eventual approval of items. Only if an item is approved at all stages up to a published stage can it be viewed on your website.
  • Adding workflow to managed pages
    The default workflow that is used for published pages has only a draft and approved state. However, if the default workflow is not sufficient, you can define custom workflows and use them with published pages.

HCLSoftware U learning materials

For an introduction and a demo on how to use Web Content Workflow, go to Web Content Workflow. To try it out yourself, refer to Web Content Workflow Lab and corresponding Web Content Workflow Lab Resources.