Updating URL mapping for personalization page
If you migrated from Portal Version 7.0 to HCL Digital Experience 8.5 with a CF03 or earlier fix pack applied, then you must complete the following task to ensure that the Personalization page displays properly.
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Log in to HCL Digital Experience.
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Click Administration. Then, click Portal Settings > URL Mapping.
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Delete the URL Mapping for Personalization.
Note
Do not delete the PZN entry for PZN mapping on the list.