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How to run the IBM Installation Manager as a different user

Applies to

HCL Digital Experience v8.5 and higher

Introduction

If you try to run the IBM Installation Manager (IIM) on a Windows machine and another user originally installed it, you may encounter the following error message:

The Installation Manager cannot be started. The registry information does not exist or does not match with this executable. This may happen if you are trying to run Installation Manager installed by another user.

This article describes how to run IBM Installation Manager as a different user than the one who installed it.

Instructions

Refer to the following steps to run IBM Installation Manager on Windows as a different user:

  1. Open the Registry Editor and copy all registry keys and values under Computer\HKEY_CURRENT_USER\SOFTWARE\IBM\Installation Manager to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Installation Manager.

  2. Open the following files located in <Installation_Manager_root>\eclipse with a text editor:

    1. IBMIM.ini
    2. launcher.ini

  3. In each file, change the value of the -accessRights property from nonAdmin to admin.

  4. Open the installRegistry.xmllocated in <Portal_Install_root>\WebSphere\PortalServer\version.

  5. In the installRegistry.xml file, change the value of the accessRights property from nonAdmin to admin.

  6. Copy the entire C:\Users\AppData\Roaming\IBM\Installation Manager folder to the C:\ProgramData\IBM\Installation Manager folder.

  7. Open the config.ini file located in <Installation_Manager_Install_root>\eclipse\configuration with a text editor.

  8. In the config.ini file, change the value of cic.appDataLocation=C\:\\ProgramData\\IBM\\Installation Manager to C\:\Users\AppData\Roaming\IBM\Installation Manager.

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