Uploading rich media assets

Follow these steps to upload rich media assets using HCL Digital Experience (DX) 9.5 Digital Asset Management (DAM).

1. From the HCL DX 9.5 DAM user interface, click Upload. This allows you to view or search, select, and upload rich media assets, such as images and videos from your source repository, to be stored in HCL DAM.

   

   Notes

   • You can drag and drop rich media assets from your source or local repository to the HCL DAM user interface to upload selected rich media assets.

   • Once the Kaltura plugin is configured and enabled, automatic synchronization of videos happen in the background whenever a video is successfully uploaded.

     • Videos uploaded to HCL DAM are automatically synchronized.
     • Videos with the SYNCED status generates the thumbnail from Kaltura and displays the preview in HCL Digital Asset Management. Videos with other statuses will not have the preview thumbnail available.

     See the Configure DAM - Kaltura integration topic for details.

2. (Optional) Upon selecting the rich media assets, a warning prompt will appear if the number of assets you selected exceeds the limit set using the maxBulkUploadWithoutWarning parameter configured in Helm. Click Upload to continue.

   

   Afterwards, you are prompted to either upload the assets to an existing collection or create a collection.

3. Upload the assets to an existing collection or create a collection.

   

   To upload the assets to an existing collection:

   1. Click the Collection dropdown and select an existing collection.

   2. Click Upload.

   To upload the assets to a new collection:

   1. Click Create Collection to add selected rich media assets to a new collection.

   2. Enter the Collection Name and Collection Description.

   3. Click Create and Upload.

4. The HCL DAM user interface shows an upload progress bar on the lower right corner of the page. Once the upload is completed, click the View upload details arrow to see more information about the media assets uploaded, including the file size and media type.

   

Uploading using drag-and-drop

You can upload files and folders using the drag-and-drop feature. With this feature, you can add multiple folders and their contents to DAM. When you drag and drop folders to DAM, the system handles the upload of folders, their sub-folders, and their respective assets. The hierarchy of nested folders during the upload process is preserved.

To upload files and folders using drag-and-drop, refer to the following steps:

1. Select the folders or files to be uploaded from the system file explorer.

   

2. Drag and drop the files and folders into the DAM root page or any other sub-collection page.

   

3. (Optional) Upon dropping your rich media assets, a warning prompt will appear if the number of files and folders you want to upload exceeds the limit set using the maxBulkUploadWithoutWarning parameter configured in Helm.

   

4. (Optional) If files are dropped into a root collection page, a dialog box appears, allowing you to select the collection where you want to upload the assets.

All uploaded folders create a collection with the same name as the folder. The contents of the folders are uploaded into the same collection.

Cancelling uploads

The progress bar gives you full control to terminate any ongoing upload, from a single file to an entire folder structure.

Cancelling an individual upload

A Cancel uploading button is available next to each file or folder when the upload is in progress. Clicking this button stops the upload of that specific item. The item's status will update to "Cancelled" in the progress bar item list.

Cancelling all uploads

The Cancel all button is enabled in the progress bar header when any file or folder upload is in progress. Clicking this button terminates all pending uploads. Cancelled items will display a "Cancelled" status in the progress bar item list.

Click the View upload details arrow to see the status of all uploaded and cancelled items.

Notes

• The cancellation feature works for deeply nested folder structures.
• The cancel-all function does not affect items that have already finished uploading from server. It only cancels items that are currently pending or in progress.
• The progress bar accurately shows the number of successfully uploaded items compared to the total number of items in the initial queue.

Limitations

When a folder upload is cancelled, assets that were successfully uploaded are retained along with the partially created collection. If you try to re-upload the same folder, the operation will fail, and an error message will be displayed until the existing collection is deleted from DAM.

Sorting root and nested collections

To help you find assets more efficiently, you can sort collections and their contents in both Grid and List views. Your sorting preferences are saved and persist as you navigate between these views. A dedicated icon allows you to switch between ascending and descending order for your selected sort criteria.

Sorting root collections

When viewing the top-level root collections, you can sort them by the following criteria:

• Date: The last modified date of the collection.
• Name: The name of the collection.
• Count: The number of items (assets and collections) inside the collection.

Grid view sample:

List view sample:

Sorting nested collections

When you are inside a collection, you can sort its contents (both sub-collections and assets) by the following criteria:

• Date: The last modified date of the collection. This is the default sort order (descending).
• Name: The name of the asset or sub-collection.
• Count and File size:
  • Sub-collections are sorted by the number of items (assets and collections) they contain.
  • Assets are sorted by their file size.
• Type: This option groups then sorts items:
  • Assets are grouped by category (for example, images, videos, then documents), then sorted by file extension and name.
  • Sub-collections are sorted by name.

Grid view sample:

List view sample:

Notes

• Collections are always displayed before assets. This behavior is consistent in both Grid and List views.
• Sorting through the List view will not sort all the items. It only sorts the items that available on the page.
• The sort order you select is saved as you navigate through your collections. For example, if you sort the root collections by Name, then click into a sub-collection and later return, the root collections will still be sorted by Name. This persistence applies to sorting at any level (root or nested collection).

Configuration to change the maxBulkUploadWithoutWarning value

You can configure the maximum number of assets allowed for bulk upload without prompting a warning using the following Helm configuration:

configuration:
  digitalAssetManagement:
    maxBulkUploadWithoutWarning: 100

Additional notes

• If the Kaltura plugin is configured and enabled, the media tile shows the following sync statuses for uploaded videos:

  • SYNC IN PROGRESS
  • SYNC FAILED
  • SYNCED

  See the Configure DAM - Kaltura integration topic for details.

• The interface displays features that allows you to edit media asset metadata (for example, Title and Description) and user access control (for example, Access) of the new or existing collection the rich media asset is uploaded to. For more information, see Manage collections.

• To upload folders without using drag-and-drop, you must manually create collections and upload assets using the Upload button.