Troubleshooting Sametime clients

Use this information on troubleshooting and logging tools to diagnose and resolve problems affecting the HCL Sametime clients.

• Collecting Sametime client configuration and log data
  You can collect client logs and configuration data into a zip file.
• Logging and tracing on the Sametime Embedded and Connect clients
  Trace logs are stored in a workspace folder on the user's local hard drive or a network drive. Sametime Embedded and Connect client users can enable tracing on their client with the following instructions.

Parent Topic: Troubleshooting