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Kony Quantum is now HCL Volt MX. See Revised Terminology. Current Quantum users, see the important note about API naming.

Modifying Email Templates

The feature allows you to view and change the email message templates. For example, you want to modify the personalization attributes.

To view or modify an email message template, follow these steps:

  1. Click the required template in the Email Template list- view.

    The View Email Template page appears.

  2. You can update the following fields

    Email Message Template Element Description Modification Allowed
    Template Name Email message template name Yes
    Email Subject Email subject text Yes
    Personalization Attributes There are default personalization attributes: First name, Last name, Email, Mobile number, Country, and State Yes
    Mark as Name Value Pair A key-value pair is a set of two linked data items: a key, which is a unique identifier for a data type, and its value: the data such as, county:Iowa, state: wisconsin Yes

    The added details appears in the message box window.

  3. Click the Cancel button to exit from the window without saving any information.
  4. Click the Update button to save the modifications.

    The updated email message template appears in the list-view. The system displays the confirmation message that the template updated successfully.