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Kony Quantum is now HCL Volt MX. See Revised Terminology. Current Quantum users, see the important note about API naming.

Prerequisites

Before you install Volt MX Foundry, you must perform the following pre-installation tasks:

  • A database user should be granted all required permissions as per this document.
  • Windows Server 2012 R2 is recommended if you are installing on Windows environment.
  • To use your existing SSL certificate, map the SSL certificate to the domain name you want to use.
  • To install in domain mode, the JBoss cluster should be pre-configured.
  • MySQL 5.6/5.7, Oracle 12c (12.1.0), MS SQL Server 2014/2016/2017, or IBM DB2 9.7/10.1/10.5 database should be accessible.

Before you install Volt MX Foundry, you must perform the following pre-installation tasks:

Software Requirements

For software system requirements, refer to VoltMX Foundry > Software Requirements.

Hardware Requirements - Console, Identity, and Integration Services

Component Requirement
Processor Quad-core processor
Memory 16 GB
Internal Storage 150 GB
Network 100 Mbps Ethernet interface card

Hardware Requirements - Engagement Services

Component Requirement
Processor Quadra Core 2.2 MHz
memory 16 GB
Internal Storage 146 GB (15K RPM) with 2 Drives (Raid 1)
Network 2 Gigabit Ethernet Ports
IP Configuration Statically assigned IP addressing
Operating System Windows 7 / 8 64 bit

Database System Requirements (per physical instance) - Engagement Services

Component Requirement
Processor Dual Core Processor
memory 16 GB
Internal Storage 73 GB (15K RPM) with 4 Drives (Raid 5)
External Storage 200 GB (RAID 5 + HS) SAN Storage with HA Fiber HBA Connection
Network 2 Gigabit Ethernet Ports
Operating System Windows Server 2008

Corporate Firewall Settings - Engagement Services

The following firewall settings need to be configured for successful Volt MX Foundry Engagement Services installation.

Source Destination Ports Protocol Direction Action Description
Engagement Server https://api.push.apple.com:443/3/device/, 17.0.0.0/8 (17.0.0.1 to 17.255.255.254) 443 TCP Both Allow Allow the Engagement Server to access Apple APNS HTTP2 production URL
Engagement Server https://api.jpush.cn/v3/push 443 TCP Outbound Allow Allow the Engagement Server to access the JPush notification server URL
Engagement Server https://api.development.push.apple.com:443/3/device/, 17.0.0.0/8 (17.0.0.1 to 17.255.255.254) 443 TCP Both Allow Allow the Engagement Server to access Apple APNS HTTP2 development URL
Engagement Server https://fcm.googleapis.com 443 TCP Outbound Allow Allow the Engagement Server to access Firebase Cloud Messaging (FCM) service
Engagement Server feedback.push.apple.com, feedback.sandbox.push.apple.com, 17.0.0.0/8 (17.0.0.1 to 17.255.255.254) 2196 TCP Outbound Allow Allow the Engagement Server to access APNS feedback service
Engagement Server gateway.push.apple.com, gateway.sandbox.push.apple.com, 17.0.0.0/8 (17.0.0.1 to 17.255.255.254) 2195 TCP Outbound Allow Allow the Engagement Server to access Apple’s APNS
Engagement Server All subdomains of pushapi.eval.blackberry.com Sample Push URL: https://cpxxxxxxxxxxxxxxxxxxxxxx. pushapi.eval.blackberry.com/mss/PD_pushRequest 443 TCP Outbound Allow Allow connect to Blackberry Cloud through this port
Engagement Server http://sn1.notify.live.net 443 TCP Outbound Allow Allow connect to Windows Cloud (MPNS) through this port
Engagement Server https://login.live.com 443 TCP Outbound Allow Allow connect to Windows Cloud (WNS) through this port
Internal Corporate WiFi router for Android Mobile Devices Allow your firewall to accept outgoing connections to all IP addresses contained in the IP blocks listed in Google’s ASN of 15169. Reference link for the IP Addresses http://bgp.he.net/AS15169 5228, 5229,5230 TCP, HTTP, HTTPS, UDP Both Allow Android devices will connect to GCM through this port
Internal Corporate WiFi router for iOS Devices gateway.push.apple.com, feedback.push.apple.com, gateway.sandbox.push.apple.com, feedback.sandbox.push.apple.com, 17.0.0.0/8 (17.0.0.1 to 17.255.255.254) 5223 TCP Both Allow Apple devices connect to APNS servers through this port
Internal Corporate WiFi router for iOS Devices ax.init.itunes.apple.com, ocsp.apple.com 80, 443 TCP Both Allow Apple devices will connect to public Apple OCSP and iTunes service through this port
Internal Corporate WiFi router for Window Devices Add the list IPs specified in the following WNS URL http://www.microsoft.com/en-us/download/details.aspx?id=44238   TCP, HTTP, HTTPS, UDP Both Allow Windows devices will connect to WNS through this port
Internal Corporate WiFi router for Window Devices Add the list IPs specified in the following MPNS URL: https://www.microsoft.com/en-us/download/details.aspx?id=44535   TCP, HTTP, HTTPS, UDP Both Allow Windows devices will connect to MPNS through this port

APNS works only with SOCKS proxy type. It is because of the current technical limitation from Apple to communicate the below push notification ports when a proxy server is in place between Volt MX Foundry Engagement server and the firewall.

  • TCP port 2195 (used to send notifications to the APNs)
  • TCP port 2196 (used by the APNs feedback service)

Alternatively, as a workaround, to communicate with the above ports, the system on which the Volt MX Foundry Engagement server is installed should bypass the proxies and communicate with the firewall directly.

Proxy Settings for Integration Service

To add an Integration Service Environment when the proxy is set at an App Server level, enable the following proxy settings at the JVM level:

  • Dvoltmx.http.proxyHost= 10.0.4.29
  • Dvoltmx.http.proxyPort= 2080
  • Dvoltmx.http.proxyUser= websphere
  • Dvoltmx.http.proxyPassword= 3MqGU9e5nv3B

Installation Note

The domain/server/configuration names mentioned in this document are used for the convenience of this document. You may use any name suitable for your installation needs.

Make sure that each resource type within a domain must have a name and a JNDI name that is unique for all configuration objects in the domain. Within a domain, each server, machine, cluster, and JDBC connection pool, and any other resource type must be named uniquely and must not use the same name as the domain. Therefore, the name you provide for the Managed Server, Cluster or any other resource should be unique in that domain.