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Kony Quantum is now HCL Volt MX. See Revised Terminology. Current Quantum users, see the important note about API naming.
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Email Template

As an administrator, you add various email message templates to use in campaigns and events. The email templates save creation time, because you can use the same template for sending similar email message to users.

From the Settings section, click Template from the left panel. The Templates page appears with the four tabs including Push Template, Email Template, SMS Template and Passbook Template. Click Email Template to open the Email Template home page.

The Email Template home page displays the the following details:

  • Add Email Template button: The button helps you add new email messages to the list.
  • Import Template button: The button helps you import email templates.
  • Export Template button: The button helps you export email templates.
  • Search field: Click in the search field to view options to search an email message template. You can search email message templates based on the following search criteria:

    • Template Name: Enter the email message template name in the search field and click Enter.

      The email message template appears on the home page. To clear your search result, click in the search field to view the Email Template page.

    • Created By: Enter the name of the template’s creator in the search field.

      The email message template appears on the home page. To clear your search result, click in the search field to view the Email Template page.

    • Searching without Labelling with Multiple Parameters: Enter the required parameters with a space in the search field. For example, the following image displays search result for two email templates based on entered parameters.

The Email Template list-view includes the following details:

Email Message Template Element Description
Template Name Displays the following details: -The email template name- The name of the email template creator
Created Date Displays the date and time when the email template is created.
Modified Date Displays the date and time when the email template is last modified.
Delete button The button helps you delete email templates from the list
Display controls By default, the number range is set to 20 so that only 20 templates are displayed in the list-view. You can view more templates by navigating through the Forward arrow icon. You can navigate back through the Backward arrow icon.

You can do the following tasks from the Email Message Template screen:

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