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Pausing Campaigns

You can pause a campaign either from the Campaigns home page or from the View Campaign > Define Message page. To start a campaign again, you need to change the current campaign status from paused to resume.

To pause a campaign from Campaigns home page, follow these steps:

  1. On Campaigns home page, in the Campaigns list view, hover the mouse over the required campaign under the Status column.

    The system displays the Pause button.

  2. Click the Pause button.

    The system displays the Pause Campaign alert message, asking if you want to pause the campaign.

  3. Click Cancel, if you do not want to pause the campaign. The system closes the pause campaign alert message and returns to Campaigns home page.

  4. Click Yes to continue.

    The system displays the confirmation message that the campaign is paused successfully. The color and the status of the paused campaign changes in the list-view.