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Passbook

Passbook notifications can be used to send event tickets.  You can perform the following tasks from the Add Event > Define Message section:

Adding a Passbook Message

To compose a Passbook message for an event, follow these steps:

  1. Select Message Channels: Select the type of notification as Passbook.

    The Passbook Message grid appears. The Passbook Message grid includes a passbook label and the Compose Pass button to send pass messages. If no pass message is found, the system displays the message: No pass configured.

  2. Click the Compose Pass button to compose a new pass message for an event. The Compose Pass Message window appears. You can create a pass through the following options:

    Compose New Pass

    To compose a new pass, follow these steps:

    1. Based on your requirement, you can create the pass message. To know more about how to create a pass message, see Adding a Passbook Template.

      Compose from Template

      1. Creating from existing template: Select the required template from the Choose from Template drop-down list. The selected Pass Type Template appears on the screen.

        Based on your requirement, you can update the existing template. To know more about how to update an existing template, refer to Adding a Passbook Template

  3. Click the Cancel button to close the window. The system displays the Add Event screen.

  4. Click the Save button to save the settings. The newly added pass appears in the pass list-view on the Add Event page.

Modifying a Passbook Message

You can manage passbook messages, such as view or edit a passbook message details. The View Event page contains the following details:

Pass Message Element Description
Message Displays the pass message details
Open/Sent Displays the number of pass messages opened or sent
Delete button The button helps you delete a pass message
Cancel button The button helps you to cancel changes in an event
Save button The button helps you save the updated event

To view or modify a passbook message, follow these steps:

  1. On the View Campaign screen, under the Pass column, click the required pass message name in the list-view.

    The Compose Pass Message window appears.

  2. Based on your requirements, do the necessary changes. For more details, refer to Modifying a Passbook Template.

  3. Click the Cancel button to close the window. The system displays the View Event page.
  4. Click Update. The updated pass message appears in the pass message list-view on the View Event page.

Deleting a Passbook Message

As an administrator, you can delete a pass message.

To delete a passbook message, follow these steps:

  1. To remove a passbook, select the Delete button next to the pass message name.

    The Confirm Delete dialog box appears asking if you want to delete the selected event message.

  2. Click Cancel. The Confirm Delete dialog box closes without deleting any pass message.

  3. Click Ok to continue. The pass message is removed from the list-view.